A large, newly merged health care company wanted to make its live, all employee annual integrity training more relevant to different audiences. They asked for a solution that would customize some part of the content while controlling cost.

ELG worked with the ethics and compliance staff to stratify all employees into nine distinct groups. We collaborated with client staff familiar with the functions in each group to develop custom case studies based on job duties. The specialized cases were dropped into the training framework that all employees would experience.

Training evaluations overwhelmingly reported that participants enjoyed the semi-customized approach much better than "one size fits all." Discussing their own issues helped make the compliance messages more real and relevant.