Employees dragging themselves to training - not an image most organizations relish. This often happens because prior training experiences have been irrelevant to real jobs and deadly dull. Adults want to hear about topics that make them think and that relate to their work lives. It may be live, computer-based or a blended approach, but training needs to work their minds and appeal to their hearts. In the world of ethics, compliance and corporate responsibility, training that engages hearts and minds sticks. Here is what works.

" Steve……. I hope you are well. On behalf of [our company] and our Board I want to thank you for the discussion you led in our meeting. It was very well received and delivered in a clever way to engage and get the most out of it. Thanks for the great work and professionalism. I am sure our paths will cross.

All the best

[Chairman and CEO of 150,000 person company]"