A long-time client of ours in the Food Service Industry was frustrated by the lack of industry benchmarks. Their Board wanted to know where they stood vis-à-vis their peers. National studies did not meet the Board’s needs, nor were ad hoc efforts to benchmark with fellow ethics officers in the industry successful.

To meet our client’s needs, ELG created an industry-wide study group. We contacted peer companies’ ethics officers and in collaboration with them, we created an extensive set of questions which provided the framework for in-depth interviews.

Based on the interviews, ELG produced a 100-plus page Report complete with comparative data and analysis and with specific recommendations for each company participating in the study.