A Utility company was planning for significant growth in its base load generation capacity. Regulatory requirements had led to the creation of extensive risk assessment processes, but the existing efforts were not adequately addressing reputational and ethics implications.

As part of a broad-based assessment, ELG examined the company’s readiness for rapid expansion of its vendor base, the implications of leadership’s time commitment to the expansion projects, the impact of pressure on employees and employee perceptions during the time of change.

ELG helped the company identify specific problem areas in its policies, Code and training programs specifically concerning vendor relations. We also helped leadership to better understand employee worries about change, the increasing pressure they were under and the need to redouble its efforts to encourage open communication especially among supervisors.