• › History and Values › Ethics and Compliance › Corporate Responsibility › Our People › We Work Globally › We Work Across Industries › Billing and Other Sensitive Topics
  • › Assessment › Communications › Training › Strategy › Implementation
  • › Ethics and Compliance Blog › Corporate Responsibility Blog › Articles and Research › Organizations and Websites › Calendar
« Tipping at Silos | Main | “Failure to live up to this Code may result in termination” »

Harry Potter and the Failure of Compliance

By Steve | July 10, 2007

This is Harry Potter month in our home. Next week is the event we have been looking forward to for years, the release of the seventh book, in which Harry and the Good will prevail over Voldemort and all that is Bad. (Yes, I know there are some curmudgeons out there who are hoping for a different dramatic resolution, but that’s just not going to happen.)

Today is the launch of the movie based on Harry at his whiniest, Harry Potter and the Order of the Phoenix. If you can get past the whining and teen angst, the book/movie paints a frightening picture of managing with a compliance mindset.

The Order of the Phoenix introduces a new face of evil: Dolores Umbridge. Ms.Umbridge was sent to Hogwarts (Wizard School) by the Minister of Magic to monitor the staff and students, out of fear that they are engaging in activities contrary to the wishes of Management (capital M, as in the Ministry of Magic.) One of her first acts is to encourage students to come to her if they have any concerns about non-authorized activities at Hogwarts. (Obviously unsophisticated in the arts of corporate compliance, author J.K. Rowling neglects to set up an anonymous reporting channel.)

As the story unfolds, Ms. Umbridge is troubled by events at the school. So she deploys a couple of weapons. One is discipline—a particularly ugly form of discipline that I won’t go into. The other is rules—this Compliance Officer from Corporate Headquarters issues one “Educational Decree” after another in response to a perceived problem. (My favorite Decree is #27: “Any student found in possession of the magazine ‘The Quibbler’ will be expelled.” The result of this is that every student reads the previously obscure periodical.)

The consequences of the “High Inquisitor’s” overzealous and narrow approach are predictable. One, of course, is a tremendous decline in school spirit. What we would call the ethical culture of the school has eroded. And the other is that Umbridge’s efforts, and the response they provoke by students and staff, prevent all from focusing on the true risk they face—the return of Voldemort and the evil he represents.

Look, I know it is just a story. But stories like this are popular because they resonate with readers and viewers young and old. And The Order of the Phoenix resonates because it taps our common distaste for bureaucracy and blind compliance. Let’s face it – our favorite heroes are non-compliant. . And sure enough, in every book Harry has been in trouble for breaking a rule (or two or . . .). He believes he is doing so in pursuit of a larger purpose—and he is largely right in this judgment.

Compliance does not sell in corporations either. People will be compliant—but only when doing so is consistent with the individual’s values—and hopefully those of the company.

I am not suggesting that companies banish compliance from their vocabularies or organizational structures. But they must understand its limits, and must place compliance in a context that employees will embrace—like ethics or integrity (movie buffs love ethics and integrity – just look at Mr. Smith in Washington and George Bailey in "It’s a Wonderful Life,” to focus simply on the Capra/Stewart genre). Great organizations throughout history have allowed room for people to innovate and create, while staying true to a set of shared values. And these stories – whether fact or fiction – generally have the happiest endings.

So ask yourself, what would Harry Potter (or his cohorts from the Millenial generation) say about your company? Would they have room to fly?

Permalink

TrackBack

TrackBack URL for this entry:
http://www.ethicalleadershipgroup.com/cgi-bin/mt/mt-tb.cgi/54

Post a comment

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)





Who is ELG?

ELG was founded in 1993 and has since done work in more than 40 countries with over 25% of the Fortune 200

About this page

This blog contains personal reflections and commentary on corporate responsibility by the consultants of Ethical Leadership Group. It is intended to communicate short, timely items of interest to our clients and colleagues. We look forward to your comments. Please visit our Ethics and Compliance Blog for more general ethics and compliance issues.

ELG People

Steve Priest
Mary Bennett
John Brown
Carrie Penman
Ed Petry
Phil Rudolph
Santiago Zorzopulos Reich

Subscribe to this blog

Enter your Email


Powered by FeedBlitz

Published Writings by ELG consultants

Climate Change: Tilting at Windmills - the rush on renewables
from Ethical Corporation Magazine

Hewlett-Packard and ‘pretexting’ - A rose by any other name
from the website of Ethical Corporation Magazine

Starting to ‘Get’ Responsibility
from Ethical Corporation Magazine

Invite Your Lawyers to the Corporate Responsibility Dance
from Ethical Corporation Magazine

The Anti-CSR Lobby: House of Straw
from Ethical Corporation Magazine

Making the Business Case for the Business Case
from Ethical Corporation Magazine

Ethical Reporting and the Law
from Ethical Corporation Magazine

Ethical Sourcing – Good News for Industry-wide Initiatives
from the website of Ethical Corporation Magazine

When Mars meets Venus
from Ethical Corporation Magazine

Reputation Roulette
from the website of Ethical Corporation Magazine

TXU Takeover – How Capitalism is really Turning Green
from Ethical Corporation Magazine

Published Writings quoting ELG consultants

Corporate America's Hidden Risks
by Mark Gunther, from Fortune Magazine

Win or Lose in Court
by Bill Baue, from Business Ethics magazine

Links

ELG's website

ELG's Ethics and Compliance Blog

Ethics and Compliance Officer Association

Society of Corporate Compliance & Ethics

Business for Social Responsibility

The Business Ethics Blog

Search


Categories

  • Corporate Responsibility
  • International
  • Legal
  • Surveys
  • Travel

Archives

  • December 2008
  • November 2008
  • October 2008
  • September 2008
  • July 2008
  • June 2008
  • May 2008
  • January 2008
  • December 2007
  • October 2007
  • September 2007
  • August 2007
  • July 2007
  • March 2007
  • December 2006
  • November 2006
  • October 2006
  • September 2006
  • August 2006
  • July 2006
  • June 2006
  • May 2006
  • April 2006

Recent Posts

  • Beyond redemption
  • I’m Steve, from Illinois, and I’m an ethics consultant
  • Setting the Example
  • Outsourcing the Ethics Office?
  • What if nobody would ever find out?
  • DoJ encourages employees to file qui tam lawsuits
  • Senator Stevens guilty—and who else?
  • Digital is different
  • Working through an economic 9/11
  • Set your Tivo
Subscribe to this blog's feed
[What is this?]
Powered by
Movable Type 3.2